Privacy Policy

Introduction

ganzoterra B.V. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Data Controller Information

The data controller for your personal data is ganzoterra B.V., a company registered in the Netherlands with registration number 12345678, located at Stationsweg 229, 1040 HH Amsterdam, North Holland, Netherlands.

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes:

• Contact information (name, email address, phone number)
• Company information (company name, position)
• Communication preferences and inquiry details
• Website usage data and analytics information
• Technical data (IP address, browser type, device information)
• Cookie data and tracking information

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. Here's how we use your information:

• To respond to your inquiries and provide customer support
• To deliver our services and fulfill contractual obligations
• To communicate with you about our services and updates
• To improve our website and services through analytics
• To comply with legal obligations and regulatory requirements
• To protect our legitimate business interests and rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes
• Contract: To perform our contractual obligations with you
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: For our legitimate business purposes that don't override your rights

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact data is typically retained for 7 years after last contact, while website analytics data is retained for 26 months.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to erase your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.